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A lesson to learn

Ok so before you start to read this you may want to know that it is a long story....so you have been warned. As you know since we closed the BAG HEAVEN shop in Monton and had a showroom built at the side of our house I like to keep Saturdays free for customers to call and pop in. I knew I had a customer coming at about 10 am so I had a shower/washed hair. Whilst looking in my toiletry bag I came across a moisturising face mask sachet which promised the elixer of youth for a woman of my age ( roughly 40 ish ). The last time I used a face mask was when I was worrying about sitting my GSE's (you do the math) wearing a cool jumper and northern soul skirt I bought from Vivien Peters in Walkden - remember that shop? Anyway ..back to the mask. I looked at my watch lots of time to put it on before Lynn my customer was due. I applied the mask -didn't have the time or the glasses to read the instructions. I set to tidying the shop. There was a knock at the door, too early for my customer/ I opened it. It was a young lad, a delivery driver for Amazon - he gave me a smile (nice) and my parcel. I went into the showroom and rearranged some bags. Within a short time Lynn came, a really lovely woman who has bought from me for years. She chose ,we chatted, she paid and went to her car. I closed the door, within minutes the door knocked again. Lynn stood there........."Hi Lynn are you ok?" yes she said, " Adele we've just been talking about BAG HEAVEN at home being great BUT I really think you need to be like you used to be in your old shops. "Oh " I said I don't know what you mean....she looked uncomfortable and blurted out..."Well I don't think it looks very professional, wearing a face mask when you are serving" ......What!?  Lynn ...thank you. 

October 04, 2025 by Adele Hartley